Customer service tips for the small business owner

When you are first starting out in business, it is important to ensure that you have the right approach in offering a customer focussed service. Not only will this help with the growth of your business, but, even better, word of mouth marketing is absolutely free!   As your reputation grows, you will begin to […]

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Questions to ask your personal accountant when filing your income tax return

When it comes to filing your income tax return, having a personal accountant can prove invaluable. Take advantage of their expertise and experience by asking them lots of questions. The more you understand what you need and need not do, the more efficient the process will be and the more money you could save if […]

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Everyday productivity tips for the small business owner

It can be difficult to see the wood for the trees when you are in the middle of running your own small business. However, there are some simple everyday tips that you can take on to boost productivity. In addition to making your business more efficient and freeing you up to focus on the things […]

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Things to avoid when choosing a personal accountant

As your personal accountant is going to be the one person who gets an inside look at just about everything there is to know about your personal finances, you need to ensure that you choose the right person for the job. When deciding on whom to choose, there are a few warning signs that will […]

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5 Key traits of successful entrepreneurs

It should not come as a surprise that successful entrepreneurs share common traits and characteristics that set them apart in the world of business. These key characteristics are common across the board, regardless of gender, race or creed. Having an awareness of these key traits means that those wishing to start up their own successful […]

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Accounting terms small business owners need to understand

As a small business owner, you are responsible for all facets of the business. Even though there are areas where you will need to call in other members of a professional body – such as accountants – to support you, you do need to have a basic understanding of some accounting terms, particularly when it […]

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How social media can help your small business

If you are getting a little tired of people telling you to get on Facebook, tweet about your latest products or blog about the amazing customer service you offer because you are too busy running your small business, then now is the time to think again. Only two years ago there were over 1 billion […]

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